Category: Frequently Asked Question

Visa, Debit Card, Credit Card, Master Card

NO, unless you specifically request it. We can get insurance cover for goods that are valued at more than £2000 and we will need the details of the itemised list. If your goods value less than £2000.00 you will need to get your own insurance cover.

You will get a notice of arrival from an agent at the destination port. We will also give you the agent’s details and approximate date of arrival of your goods. You need to contact the agent as soon as you arrive at the destination and follow it up with them.

This service is the payment to take your goods up to the port of your choice. This excludes local charges i.e. customs clearance, local port charges, agency fee local handling charges, local transport, and customs duty and taxes.

This service is the payment to take your goods up to your address at your choice of destination and can be opted for when you pay your freight service. It includes customs clearance, local port charges, local transport, and the local agency fee.

Sri Lanka – 27 to 30 days approximately

Arrival at the destination. There can sometimes be delays due to unforeseen circumstances from the shipping line.

For latest freight rates / promotional offers to Sri Lanka please contact the office on 0203633

9471, or email to us, info@ecshipping.co.uk

T/ Chest carton – 40kgs

TV Carton – Medium – 50kgs

TV Carton – Large – 60kgs

Yes – EC Shipping company able to provide transport within the M25.
Transport to addresses outside of London can be also arranged: please let us know your postcode.

Answer :- Sri Lanka – Full name and address as mentioned the passport
Other destinations – Passport copy and detailed packing list.